Payment Method Security & Risk Disclosure

To ensure transaction security and reduce the risk of chargebacks,
we recommend using the following payment methods in order of security (from highest to lowest):

  1. Tap / Contactless / Apple Pay
  2. Chip (EMV)
  3. Swipe (Magnetic Stripe)
  4. Manual Entry

Notes:

  • Tap and Chip offer the same level of security, and their processing fees are usually similar
  • For Tap / Chip transactions:
    • Customers are generally unable to file certain types of chargebacks under โ€œfraudโ€
    • Other types of chargebacks may still occur
  • Compared to Manual Entry, more secure payment methods such as Tap and Chip
    typically have slightly lower merchant service fees
  • Different chargeback types require different supporting documentation

Manual Entry Risk Notice

Manual Entry transactions usually require only:

  • Card number
  • Expiration date

Because of the higher risk, the system enforces the following security measure by default:

  • CVV is required

โš ๏ธ Even when these requirements are met, banks generally prioritize cardholder protection during chargeback reviews.
To have a chance of winning a chargeback, all of the following must be satisfied:

  • Customer signature
  • CVV match
  • ZIP code match
  • Billing address number match

โœ… Strongly Recommended:

  • For high-value transactions
  • Especially when using Manual Entry
    always request the physical credit card, and verify a photo ID when possible.